Frequently Asked Questions

How do I place an order?

To discuss an order or bespoke service enquiry, please submit an enquiry form.


Can I provide my own fabrics?

It is possible for some accessories to be made from your own fabrics. Please submit an enquiry form to discuss your requests.


How much time and money would a bespoke accessory take to make?

The cost of a custom made piece will depend on the design, consultation process and the time it will take to make. For further details, please look at my bespoke section.


What are your payment terms?

Please see the terms and conditions page for the payment terms and other information.


How will my order be shipped?

Please see the terms and conditions​ page for the delivery information.

Can I cancel an order or make a return?

Please see the terms and conditions page for the returns and cancellations terms and conditions.

Got a question?

If your question is not answered above, please click here and submit your enquiry.